Welcome to Ablaze Éclat Co. (hereinafter referred to as "this website"). By accessing or using this website, you agree to the following terms and conditions. Please read them carefully. If you do not agree with these terms, please refrain from using this website.

1. Introduction

These terms and conditions apply to all products and services offered by Ablaze Éclat Co.,
including but not limited to fragrance candles, aroma products, and related accessories.
We reserve the right to amend these terms and conditions at any time.
Updated terms will be published on this website and will take immediate effect.

2. Purchases and Orders

Product Descriptions
We strive to provide accurate and detailed descriptions of our products. However,
we do not guarantee that all images, colors, and text are entirely accurate.
Products may vary slightly due to screen displays or other technical factors.

Pricing and Payment
All prices are displayed in Hong Kong Dollars (HKD) by default. Depending on your region,
prices may be displayed in your local currency for your convenience, and applicable taxes
may vary accordingly. Payment methods include credit cards, electronic payment systems,
and other specified options. Orders will be confirmed upon successful payment.

Order Confirmation
We reserve the right to cancel or refuse any order due to insufficient stock, incomplete payment,
or other reasons. If an order is canceled, we will notify you and issue a full refund.

International Shipping
We offer international shipping services. However, shipping fees, customs duties, and other related charges are the responsibility of the buyer. Delivery times may vary depending on the destination.

3. Returns and Refunds Policy

Return Conditions
We accept returns for products that are unopened, unused, and in their original packaging.
Please contact us within 14 days of receiving the product to initiate a return.
Return shipping costs are the responsibility of the buyer.

Non-Returnable Items
Customized products, used items, and sale items are non-returnable.

Refund Process
Once the returned product is inspected and meets the return conditions, we will process
the refund within 14 business days. Refunds will be issued to the original payment method.

4. Intellectual Property

All content on this website, including but not limited to text, images, designs, trademarks,
and slogans, is the property of Ablaze Éclat Co. or its licensors and is protected by intellectual
property laws. Unauthorized reproduction, modification, or commercial use is strictly prohibited.

5. Limitation of Liability

Product Use
Ablaze Éclat Co. products are intended for home fragrance purposes. Please follow the usage instructions provided. We are not liable for any damages caused by improper use.

Website Use
This website may experience temporary interruptions or errors due to technical issues. We are not responsible for any losses resulting from the use or inability to use this website.

6. Governing Law and Dispute Resolution

These terms and conditions are governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall first be resolved amicably. If no resolution is reached,
the dispute shall be submitted to the courts of Hong Kong.

Contact Us

If you have any questions or require assistance, please contact us via the Email: hello@ablazeeclat.com